This Privacy Policy describes the policies and procedures of Claymore Miniatures (“Claymore Miniatures”, “we”, “our” or “us”) on the collection, use, and disclosure of your information through our websites, storefronts, and platforms, including but not limited to Patreon, MyMiniFactory, and any other services, features, content, or applications we operate or offer (collectively, the “Services”).

This Privacy Policy covers Claymore Miniatures' processing of Personal Data that we collect when you access or use our Services.
“Personal Data” means any information that can be used to identify an individual, and “processing” includes collection, storage, use, disclosure, or deletion of such data.
This Privacy Policy also covers Personal Data shared with us by third-party platforms or service providers we rely on (such as Patreon, MyMiniFactory, or payment processors).
This Privacy Policy does not apply to the practices of third parties that we do not own or control. We encourage you to review the privacy policies of those platforms directly.
If you are a resident of the European Union, United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights under the General Data Protection Regulation (“GDPR”), as described below. For privacy-related inquiries, please contact us at support@claymore-miniatures.co

We collect Personal Data in the following ways: Information You Provide Directly
You may provide Personal Data when you subscribe, purchase, or interact with us, including:

• First and last name
• Email address
• Billing country and/or postal code
• Account or username information on third-party platforms
• Messages, feedback, or support requests

Payments for our products and subscriptions are processed through third-party payment processors (such as Patreon, MyMiniFactory, Stripe, or PayPal).
We do not store your full payment details. Payment data is handled entirely by those processors and subject to their own privacy policies.

We may receive Personal Data from:

• Subscription platforms (e.g., Patreon, MyMiniFactory)
• Payment processors
• Community or communication platforms
• Analytics and marketing service providers

When you use our Services, certain information may be collected automatically, including:

• IP address
• Device and browser information
• Pages viewed and interactions
• Download and access activity
• Approximate location (country/region)
• Cookies and similar tracking technologies

We use cookies and similar technologies to:

• Operate and improve our Services
• Understand how users interact with our content
• Remember preferences
• Measure performance and marketing effectiveness

We use Personal Data to:

• Deliver digital products and subscriptions
• Manage user access and entitlements
• Communicate updates, releases, or offers
• Provide customer support
• Improve our products and Services
• Prevent fraud and abuse
• Comply with legal obligations
• Enforce our Terms and policies

We process Personal Data under the following legal bases:

Required to deliver Services you requested, such as:

• Name
• Email address
• Billing country
• Account access data

Used to operate and improve our business, such as:

• Fraud prevention
• Customer support
• Marketing communications
• Service analytics

In some cases, we rely on your explicit consent, which you may withdraw at any time.

We may share Personal Data with:

• Payment processors
• Hosting and file delivery providers
• Analytics providers
• Email and communication tools
• Contractors assisting with operations

We may also share data when required to:

• Comply with legal obligations
• Protect our rights, users, or Services
• Enforce our Terms

We do not sell your Personal Data.

We retain Personal Data only as long as necessary to:

• Provide Services
• Meet legal or accounting obligations
• Resolve disputes
• Enforce agreements

Afterward, data may be retained in anonymized or aggregated form.

We use reasonable technical and organizational safeguards to protect Personal Data.

However, no system is 100% secure, and we cannot guarantee absolute security.

You are responsible for safeguarding access to your accounts on third-party platforms.

Our Services are not intended for children under 16 years of age.

We do not knowingly collect Personal Data from children under 16. If such data is discovered, it will be deleted promptly.

If you are located in the EU/UK/EEA, you have the right to:

• Access your Personal Data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Request data portability
• Object to certain processing
• Restrict processing
• Lodge a complaint with a supervisory authority

Requests can be made by contacting support@claymore-miniatures.co

Our Services and service providers may be located outside your country, including in the United States.

By using our Services, you consent to the transfer, storage, and processing of your Personal Data in these locations in accordance with applicable law.

We may update this Privacy Policy from time to time.

Changes will be posted on our platforms, and continued use of the Services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact:

Claymore Miniatures

support@claymore-miniatures.co